Privacy Policy

1. Data controller

Gateway Visa, 1st Floor, 207A Nguyen Van Thu Street, Tan Dinh Ward, Ho Chi Minh City, Vietnam. Please send any question about personal data to [email protected].

2. Data we collect

• Information you enter in our forms: name, email, phone number, nationality, company name and the content of your request.
• Documents you send for your application: passport, visa, portrait photo and related papers.
• Your email address when you subscribe to updates.

3. How we use it

• To advise you and send a quote at your request.
• To prepare and file your application when you use our services.
• To send updates if you have subscribed.

4. Legal basis

We process data on the basis of your consent when you submit a form or sign a service agreement.

5. Sharing

We do not sell personal data. Data is shared only where your application requires it:

• Government authorities that receive the application.
• Translation, notarisation and courier providers involved in the application.

6. Retention

Data is kept for as long as needed to complete the service and meet legal obligations, then deleted or anonymised.

7. Your rights

• Ask to see, correct or delete your data.
• Withdraw your consent at any time.
• Unsubscribe through the link in every email.

8. Contact

Email: [email protected]. Phone: +84 367 387 309.