GatewayStart your Vietnam story

Terms of Use

Last updated: 12 Oct 2026

1. About Gateway Visa

Gateway Visa is a private company providing advice and procedural support. It is not a government agency. Visas and related documents are issued at the decision of the competent Vietnamese authorities.

2. Information on this website

Content on this website is general guidance and may change as the law changes. It is not a substitute for advice on your specific case.

3. Client responsibilities

  • Provide truthful, accurate and complete information and documents.
  • Tell us promptly about any change that affects the application.

4. Scope of service

The scope, timeline and cost of each service are confirmed in a quote or agreement before work starts.

5. Limitation of liability

The decision to grant or refuse a document rests with the competent authority. Gateway Visa is not liable for that decision, or for consequences of inaccurate information supplied by the client.

6. Governing law

These terms are governed by the laws of Vietnam.